UIS Talk Management
Document Version: 1.0
Application: UIS Talk
Prepared by: System Administration Team
Access Level: Administrators and Authorized Users
Purpose: Establish standardized procedures for the use and management of UIS Talk.
1. Scope
This document applies to the following activities:
- Creating conversations
- Managing users and groups
- Sending messages
- Sharing files
- Creating audio calls
- Creating video calls
- Managing meetings
- Screen sharing
- Recording management
- Moderation activities
- Notification management
2. Responsibilities
|
Role |
Responsibility |
|
Administrator |
Configure and manage Talk settings |
|
Moderator |
Manage conversations and meetings |
|
User |
Follow communication policies |
|
Security team |
Monitor logs and incidents |
3. Accessing Nextcloud Talk
Procedure
- Open the UIS Workspace portal.
- Enter your username and password.
- Select Log in.
- Open the Talk application.
Navigation Path
Dashboard → Talk
4. Creating a Conversation
Procedure
- Open Talk.
- Select New conversation.
- Enter a conversation name.
- Select the participants.
- Select Create conversation.
Example
|
Parameter |
Value |
|
Conversation name |
Operations Team |
|
Participants |
Shaif,Admin |
5. Sending Messages
Procedure
- Open the conversation.
- Enter the message.
- Select Send.
Example
Please review the attached document before the scheduled meeting.
6. Editing Messages
Procedure
- Locate the message.
- Open the options menu.
- Select Edit message.
- Save the modifications.
7. Deleting Messages
Procedure
- Locate the message.
- Select the options menu.
- Select Delete message.
- Confirm the action.
8. Sharing Files
Procedure
- Open the required conversation.
- Select the attachment icon.
- Choose the file.
- Upload the file.
- Verify successful delivery.
Supported file types
- DOCX
- XLSX
- PPTX
- JPG
- PNG
- ZIP
9. Starting an Audio Call
Procedure
- Open a conversation.
- Select the call icon.
- Select Audio Call.
- Allow microphone access.
- Verify the audio connection.
10. Starting a Video Call
Procedure
- Open the conversation.
- Select the camera icon.
- Allow camera access.
- Confirm successful connection.
11. Screen Sharing
Procedure
- Join the meeting.
- Select Share screen.
- Choose the screen or application window.
- Select Share.
Verification
Confirm that participants can view the shared screen.
12. Creating a Meeting
Procedure
- Open the Talk application.
- Select Create conversation.
- Assign a name to the meeting.
- Add participants.
- Configure access permissions.
- Save the configuration.
13. Managing Participants
Procedure
- Open the conversation settings.
- Select Participants.
- Add or remove users.
- Assign permissions.
Available permissions
- Participant
- Moderator
- Owner
14. Managing User Status
Procedure
Users may select one of the following statuses:
- Available
- Busy
- Away
- Do not disturb
15. Creating Public Conversations
Procedure
- Create a conversation.
- Open conversation settings.
- Enable public access.
- Create a secure password.
- Specify an expiration date.
- Save the configuration.
16. Security Guidelines
The following security policies must be followed:
- Enable multi-factor authentication (MFA).
- Restrict public conversations whenever possible.
- Use strong passwords.
- Limit access to authorized users only.
- Regularly review meeting participants.
- Remove inactive users.