Talk Management

UIS Talk Management

Document Version: 1.0

Application: UIS Talk

Prepared by: System Administration Team

Access Level: Administrators and Authorized Users

Purpose: Establish standardized procedures for the use and management of UIS Talk.


1. Scope

This document applies to the following activities:

  • Creating conversations
  • Managing users and groups
  • Sending messages
  • Sharing files
  • Creating audio calls
  • Creating video calls
  • Managing meetings
  • Screen sharing
  • Recording management
  • Moderation activities
  • Notification management

2. Responsibilities

Role

Responsibility

Administrator

Configure and manage Talk settings

Moderator

Manage conversations and meetings

User

Follow communication policies

Security team

Monitor logs and incidents


3. Accessing Nextcloud Talk

Procedure

  1. Open the UIS Workspace portal.
  2. Enter your username and password.
  3. Select Log in.
  4. Open the Talk application.

Navigation Path

Dashboard → Talk


4. Creating a Conversation

Procedure

  1. Open Talk.
  2. Select New conversation.
  3. Enter a conversation name.
  4. Select the participants.
  5. Select Create conversation.


Example

Parameter

Value

Conversation name

Operations Team

Participants

Shaif,Admin


5. Sending Messages

Procedure

  1. Open the conversation.
  2. Enter the message.
  3. Select Send.

Example

Please review the attached document before the scheduled meeting.


6. Editing Messages

Procedure

  1. Locate the message.
  2. Open the options menu.
  3. Select Edit message.
  1. Save the modifications.

7. Deleting Messages

Procedure

  1. Locate the message.
  2. Select the options menu.
  3. Select Delete message.
  4. Confirm the action.

8. Sharing Files

Procedure

  1. Open the required conversation.
  2. Select the attachment icon.
  3. Choose the file.
  4. Upload the file.
  5. Verify successful delivery.

Supported file types

  • PDF
  • DOCX
  • XLSX
  • PPTX
  • JPG
  • PNG
  • ZIP

9. Starting an Audio Call

Procedure

  1. Open a conversation.
  2. Select the call icon.
  1. Select Audio Call.
  2. Allow microphone access.
  3. Verify the audio connection.

10. Starting a Video Call

Procedure

  1. Open the conversation.
  2. Select the camera icon.
  3. Allow camera access.
  4. Confirm successful connection.

11. Screen Sharing

Procedure

  1. Join the meeting.
  2. Select Share screen.
  3. Choose the screen or application window.
  4. Select Share.

Verification

Confirm that participants can view the shared screen.


12. Creating a Meeting

Procedure

  1. Open the Talk application.
  2. Select Create conversation.
  3. Assign a name to the meeting.
  4. Add participants.
  5. Configure access permissions.
  6. Save the configuration.

13. Managing Participants

Procedure

  1. Open the conversation settings.
  2. Select Participants.
  3. Add or remove users.
  4. Assign permissions.

Available permissions

  • Participant
  • Moderator
  • Owner

14. Managing User Status

Procedure

Users may select one of the following statuses:

  • Available
  • Busy
  • Away
  • Do not disturb

15. Creating Public Conversations

Procedure

  1. Create a conversation.
  2. Open conversation settings.
  3. Enable public access.
  4. Create a secure password.
  5. Specify an expiration date.
  6. Save the configuration.

16. Security Guidelines

The following security policies must be followed:

  • Enable multi-factor authentication (MFA).
  • Restrict public conversations whenever possible.
  • Use strong passwords.
  • Limit access to authorized users only.
  • Regularly review meeting participants.
  • Remove inactive users.